Jack of All Trade Construction Ltd
Privacy Policy
This notice explains how we use personal information when you visit our website, contact us, book a consultation or instruct us to carry out work.
Who is responsible for your information?
Jack of All Trade Construction Ltd is the data controller. We are registered in England and Wales under company number 16029053. Write to us at Osbourne Suite 2.08 Imperial And Whitehall, 23 Colmore Row, Birmingham, B3 2BS, or email contact@jackofalltradeconstruction.co.uk.
What information we collect
We may receive your name, email address, telephone number, project postcode or address, details about the property and proposed work, and any messages, photos or documents you choose to send. If you become a customer, we may also hold quotes, contracts, invoices, payment records and project correspondence. Our website host may process technical information such as IP addresses and request logs to deliver and secure the site.
The consultation form prepares a draft on your device. We receive the information when you send the email. The required details help us respond and assess the enquiry. Please avoid sending bank details, identity documents or other sensitive information through the form.
Why we use your information
- Steps you ask us to take before a contract, or performance of a contract. We respond to project requests, arrange visits, prepare quotes, schedule agreed works and communicate with you about delivery and payment.
- Legal obligations. We keep records where required for tax, accounting or other legal obligations, and provide information where the law requires it.
- Legitimate interests. We manage general enquiries and supplier or business contacts, maintain site and information security, keep relevant project records, and handle disputes or claims. Our interests are operating and protecting the business, subject to balancing them against your rights.
- Consent, where applicable. We seek permission before using identifiable client or property images for publicity when we rely on consent. You can withdraw that consent for future use by contacting us.
Trade and labourer registrations
If you register for subcontract work, we may receive your trade, experience, qualifications, site card, insurance and availability details. We use them to assess suitability and discuss a potential engagement, based on steps you ask us to take before a contract or our legitimate interest in identifying competent contractors. If an engagement proceeds, we may request information needed for onboarding, insurance, tax and other legal checks. We retain registrations while they are relevant to opportunities and where necessary for legal or dispute purposes.
Who may receive information
We may share relevant details with website and email providers, IT support, subcontractors and suppliers involved in your project, professional advisers and insurers. We may also share information with regulators or public authorities when necessary. We share details needed for the relevant purpose. We do not sell your personal information.
If a service provider processes information outside the UK, we use a lawful transfer mechanism where required, such as UK adequacy regulations or approved contractual safeguards. You can contact us for details about relevant transfers and safeguards.
How long we keep information
We keep enquiries for as long as needed to respond and follow up. We retain project and payment records for the time needed to administer the contract, handle warranties or disputes, and meet legal record-keeping duties. We take account of the type of record, relevant statutory or contractual periods, and any ongoing claim before deleting or anonymising it.
Your information rights
Depending on the circumstances, you can ask to access, correct or erase information, restrict its use, or receive a copy in a portable format. To make a request, email us using the address above.
Right to object. You can object to processing based on our legitimate interests. You can also object at any time to use of your information for direct marketing.
Data protection complaints
To complain about how we handle your personal information, email our privacy contact with the subject “Data protection complaint”. We will acknowledge your complaint within 30 days, investigate without undue delay and let you know the outcome. You can also complain to the Information Commissioner’s Office (ICO).